What happens when I hire your fountain? We will send out a booking form (parts 1&2) and a copy of our terms and conditions. We require a deposit of £100 to secure your booking and the remaining balance is payable 8 weeks before your event, at which time we can discuss any final details and your food requirements.
How long are you there? The fountain will run for 2 hours (other packages can be negotiated) and we will attend the event 1 hour prior to the time to set up and approximately another hour to take down the fountain and clear away. Please note - your are NOT charged for this time.
What kind of chocolate do you use? We use only the finest Belgian chocolate. The fountain needs 10 kg of this chocolate to run efficiently. Unlike some other companies, we DO NOT water down our chocolate or add extra oil or fruit juice to it. All you will get is pure chocolate - NOTHING ADDED!
What food will be provided? We have a range of popular dips which include strawberries, profiteroles, mini doughnuts, marshmallows and jelly babies. You can choose to have all of the above or nay combination to suit your tastes. We can also offer other options such as an all fruit dip - strawberries, kiwi, melon, grapes, etc., or we can provided a dip of your own choice.
How will we know what to do? The fountain will be fully manned throughout the event with our uniformed staff. They will be on hand to advise and show how to successfully dip with maximum chocolate and minimum mess (vital at weddings)! We will also be on hand to make up the dips to your individual tastes (the children love this!).
What about food safety? There's absolutely no need to be concerned about the cleanliness and hygiene practises of our staff. They are all fully trained in health, hygiene and food safety and all have certificates that can be produced for you to see. Meltz has been assessed by Torbay Council Environment Department and are deemed fit to serve the general public. At the event, all spills will be immediately cleaned, skewers discarded after one use and another provided and all staff will be wearing gloves for your safety and hygiene. We pride ourselves on our cleanliness and are often praised at events for our attention to this.
What about the little ones or people who have difficulty standing at the fountain? We are always mindful of the fact that some of your guests may be elderly or have standing/walking difficulties. Maybe some of the children are too small to reach or just don't want to be lifted up! In such cases we provide bowls filled with the dips of their choice and smothered in our delicious chocolate which can then be served to them whilst seated. We even provide sprinkles for the kids!